WHAT WE COLLECT
We store the following information:
- name and title
- contact information including email address
- demographic information such as postcode, preferences and interests
- other information relevant to customer's purchases
For the exhaustive list of cookies we collect see the list of cookies we collect section.
WHY DO WE COLLECT THIS INFORMATION?
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- To store your order information for accounting, support and warranty purposes.
- We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided only through a double opt-in method. If you do not complete the double opt-in process we will not use your contact details for any marketing.
We are committed to ensuring that your information is secure. We have implemented internet security technology to ensure that it is safe for you to shop with us. We use Internet standard encryption technology to scramble your personal data when you transmit it to us. This process is known as SSL (secure sockets layer) and we are constantly updating our technology to provide you with the maximum practicable level of security. To check you are in a secure area of Our Web site you can look at the left hand side of the browser address bar and you will see a closed padlock or an unbroken key. This indicates that SSL is enabled and your transaction is secure.
CREDIT CARD DATA PROTECTION POLICY
We do not store Credit/Debit card details nor do we share customer details with any third parties. All website payments are completed through either Amazon Pay, Braintree (a PayPal company) or Stripe, all of which are third-party PCI compliant integrations on our website.
A cookie is a small file which asks permission to be placed on your computer's hard drive. Cookies allow web applications to respond to you as an individual.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website. We only use this information for statistical analysis purposes and then the data is removed from the system. These cookies do not identify the customer in any way and we also use IP anonymity which means users can browse our site without having their IP recorded.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
We don not provide the option to accept or reject cookies because the cookies we use do not identify you individually and are purely for providing a functional experience such as remembering shopping cart contents, the selected currency, and other preferences that can be changed on our site. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
THIRD PARTY COOKIES
Third parties serve cookies via this site. This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyse how users use the site. We also use a similar service provided by Bing.
The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google and Bing and they will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage.
LINKS TO OTHER WEBSITES
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
CONTROLLING YOUR PERSONAL INFORMATION
You may choose to restrict the collection or use of your personal information in the following ways:
- whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
- if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at firstname.lastname@example.org
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.